Leadership Training

Training Company : Parlance Communications and Training

Course Information
Certified Courses
4 Days    8 Hours
Jul 16, 2018 - Jul 19, 2018
09:00 To 18:00

Parlance Training Venue / Client venue

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Situational Leadership

Content - 

Develop skilled leaders who can develop and lead their team

Highlight individual goals and ensure alignment with the organization’s goals

Understand and match leadership styles to increase organisation output

Understand levels of Motivation of your Team

Reduce employee turnover and absenteeism

Improve job satisfaction and morale at all levels

Create a shared language of leadership within an organization

Effective Communication within the Team

Content –

Identify and understand the barriers of effective communication

Effective Vs Good communication

Principles of effective and good communication

Direct Vs In-direct communication

Understand and effectively apply the Communication Cycle

Effective communication for Leaders

Communicating effectively with your Team 

Breaking down the barrier

Time Management

Content –

Identify and understand the barriers of effectively managing your time

Techniques of learning urgent and important tasks and managing them

Saying “No” effectively within the department and organisation through “Delegation”

Learn to create a table in managing time efficiently and effectively

Stress Management

Content –

Identify cause of stress and impact on individuals and organisation

Techniques for preventing negative behaviour and self-demotivation

Creating a personal and professional life balance

Provide techniques for handling stress

Effective Delegation

Delegation Vs Abdication

Handling Conflict within the Team

Content –

Identify causes of conflict between individuals and organisation

Understand and identify different communication styles

Adapting to varied communication styles to achieve a productive  outcome

Improve listening skills

Being proactive and providing strategies to reduce work conflict

      Conducting Effective Interviews

Content –

Understand what is a structured interview

Being prepared for an interview

Benefits with a structured interview

Risks with an unstructured interview and pitfalls

Structured Interview process

Effective Performance Reviews

Content –

Conduct effective, motivating and constructive performance reviews

Understand the total performance cycle

Write objective reviews

Create SMART goals

Prepare for the review discussion and evaluation

Emotional Intelligence Leadership

Content –

Understand emotional intelligence and how it relates to personal and organizational success

Tools to increase personal skills:  self-awareness and self-management of personal emotions

Understanding differences in communication and decision-making

Apply tools to increase social skills:  recognizing the emotions in others and responding to those emotions.

Discuss social responsibility and how it supports an organization’s goals and individual goals.

Apply tools to increase your and others emotional intelligence.

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